WhatsApp Business API automation

Sell, support and follow up on WhatsApp, automatically.

Order updates, cart recovery, AI support and checkout in the chat your customers already use, built on the official WhatsApp Business Platform and wired into your store, CRM and ERP.

Official WhatsApp APIHuman handover built inOpt-in and consent handled
In plain words

WhatsApp is where your customers already are. We connect it to your store so the right message goes out at the right moment, an AI agent handles the routine questions, and your team steps in only when a person is needed.

Transactional messages

“Where is my order?” answered before they ask.

Order, shipping and payment updates on WhatsApp

Customers open WhatsApp far more reliably than they open email. We connect your store or ERP to the WhatsApp Business Platform so confirmations, dispatch notices, delivery slots and payment receipts land in the chat, with tracking links and one-tap replies.

  • Pre-approved message templates for confirmation, shipped, out for delivery and delivered
  • Triggered straight from Shopify, WooCommerce, Magento, Wix or your ERP
  • Customers reply in the same thread and the reply reaches your team or the AI agent
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Marketing & recovery

The cart they left behind, back in front of them.

Abandoned-cart recovery and opted-in broadcasts

Win back checkouts with a timed WhatsApp reminder that links straight to the saved cart. Run restock alerts, launches and back-in-stock notices to customers who opted in, segmented by what they bought or browsed.

  • Cart reminders with product image, price and a one-tap checkout link
  • Opt-in capture at checkout, on the product page and from click-to-WhatsApp ads
  • Segments, send windows, frequency caps and unsubscribe handling built in
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AI customer support

An agent that answers, looks things up and hands over cleanly.

An AI support agent that lives in WhatsApp

Our AI agent answers in the customer's language using your catalog, policies and live order data. It can check stock, track a parcel, start a return and hand the conversation to a person, with the full history, the moment it is unsure.

  • Grounded in your products, FAQs and policies, so it answers from your facts
  • Reads live order, stock and customer data from your store or ERP
  • Human handover with context, business-hours routing and approval for sensitive actions
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Conversational commerce

Browse, choose and pay without leaving the chat.

Catalog, product cards and checkout in the conversation

Turn WhatsApp into a sales channel. Share your catalog as product and list messages, answer “do you have this in blue?” with live stock, build the cart in the chat and send a secure payment link or take the order for confirmation.

  • Product catalog synced from your store, with prices and availability
  • Product cards, quick-reply buttons and list menus for fast guided selling
  • Payment links through your existing gateway, orders created in your platform
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Lead capture & CRM

Every ad click and enquiry captured, qualified and routed.

Click-to-WhatsApp leads, qualification and appointments

Send Meta ad clicks, website buttons and QR codes into a WhatsApp flow that asks the right questions, scores the lead, books the appointment or demo and writes everything to your CRM, so sales starts with context instead of a cold number.

  • Click-to-WhatsApp ads, website chat buttons and QR entry points
  • Guided questions with automatic qualification and routing to the right owner
  • Syncs to HubSpot, Zoho, Salesforce or your own CRM, with booking reminders
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Platform & integrations

The compliant, official way to run WhatsApp at scale.

WhatsApp Business Platform setup, templates and custom integrations

We take care of the technical setup: Meta Business verification, phone number and display-name registration, the WhatsApp Cloud API or a BSP of your choice, template approval and webhooks. Then we integrate it with your stack so the same data flows both ways.

  • Official WhatsApp Business Platform, never unofficial or gray-market tools
  • Template design and approval, quality rating monitoring and number warm-up
  • Custom webhooks, shared inbox, ERP, OMS and analytics integrations
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Compliance & trust

Built to protect your number and your customers

Official WhatsApp Business Platform only. No scraping, no unofficial clients, no risk to your number.
Opt-in first. Consent is captured, stored and respected, with one-tap opt-out.
Human handover whenever the customer asks or the agent is unsure, with the full conversation attached.
Approved templates, quality rating and sending limits monitored so your number stays healthy.
Reporting on delivery, reads, replies and revenue so you can see what each message earns.
How it works

From first call to live on WhatsApp

01

Discover

We map your customer journey, pick the highest-value first flows and check your platform, CRM and data.

02

Set up

Meta verification, number registration, API access and message templates submitted for approval.

03

Build

Flows, AI agent and integrations built and tested against your live catalog and orders.

04

Pilot

A controlled launch to a segment, with monitoring and your team approving sensitive actions.

05

Scale

Add flows and campaigns, review the numbers monthly and tune templates and prompts.

Integrations

Connected to the systems you already run

WhatsApp is only as useful as the data behind it. We plug it into your store, ERP and CRM so messages are personal, accurate and automatic.

Shopify
WooCommerce
Magento / Adobe Commerce
Wix
BigCommerce
Odoo, SAP & other ERPs
HubSpot, Zoho & Salesforce
Custom APIs & webhooks
FAQ

WhatsApp automation questions, answered

Not sure where to start? Tell us your store platform and goals and we will suggest a first flow.

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Is this the official WhatsApp API?

Yes. We build on the WhatsApp Business Platform (Cloud API) from Meta, directly or through a Business Solution Provider of your choice. We do not use unofficial tools that risk getting your number banned.

Can I keep my existing WhatsApp Business number?

Usually yes, but a number used on the API cannot also be used in the regular WhatsApp app at the same time. We will review the options with you, including a dedicated number.

Do I need customers' permission to message them?

Yes. Business-initiated messages need opt-in. We build consent capture into checkout, forms and ads, and handle opt-outs automatically.

What does WhatsApp cost?

Meta charges per conversation or per template message depending on category and country, plus any BSP fee. We estimate your volume up front so there are no surprises. Our fees are scoped separately.

Can the AI agent take actions, not just answer?

Yes. It can look up orders, check stock and start returns through your systems. You decide which actions it can do alone and which need a person's approval.

Does it work with my store platform?

We integrate with Shopify, WooCommerce, Magento, Wix, BigCommerce, popular ERPs and CRMs, and anything with an API.

How long does a first launch take?

A focused first flow, such as order updates or cart recovery, is typically live within a few weeks, mostly depending on Meta verification and template approval.