AI for eCommerce that sells, supports and saves time
Not AI for the sake of it — AI connected to your real products, orders and stock, so it gives correct answers and does real work across your store and back office.
We don't sell an AI product or subscription. We design and build custom AI solutions for your business — connected to your store and ERP, tested on your data, owned by you, and with a human in charge of anything important.
I want AI to… pick one
“Shoppers can't find the right product.”
A product finder that understands what shoppers mean
A conversational product finder and AI-powered site search that understands needs like “fits my 2019 Civic” or “gift for a runner under USD 100”, then answers with real product cards and add-to-cart right inside the chat.
- Connected to your catalog, live stock and prices
- Fitment, size and compatibility rules from your data
- Works on Shopify, Magento, WooCommerce and Wix
“We answer the same questions all day.”
An agent that does the work, not just the talking
An AI agent that checks live order status, starts returns, answers policy and product questions, and hands off to your team in Zendesk, Gorgias or Freshdesk with the full conversation attached.
- Website chat, email and WhatsApp
- Real actions through your store and carrier APIs
- Clean hand-off to a human whenever it's needed
“Can ChatGPT and Google AI sell my products?”
Get your products bought inside AI assistants
Shoppers can now buy inside ChatGPT (Instant Checkout via OpenAI and Stripe's Agentic Commerce Protocol, since Sept 2025) and in Google AI Mode / Gemini (Universal Commerce Protocol with Shopify, since Jan 2026). We get your store ready for both.
- Product data enrichment: GTIN, attributes, stock, shipping, returns
- Protocol setup on Shopify or WooCommerce; custom connections for Magento
- AI-assistant order tracking and AI search visibility (GEO)
“We have thousands of products and thin descriptions.”
Content at scale, in your brand voice
Bulk AI product descriptions, attributes, SEO titles, alt text, translations and Amazon, eBay and Walmart listings — written in your brand voice, with a human review queue before anything is published.
- Brand-voice guide and approved examples built first
- Writes straight into your store or PIM
- Translations for every market you sell in
“Our team types emailed orders into the ERP.”
Orders that enter themselves
AI reads PDF and email purchase orders, invoices and quotes, checks them against prices and stock, and posts them into SAP, NetSuite, Odoo or Dynamics. Anything unusual goes to a person. It's the no-EDI alternative for smaller B2B customers.
- Reads any layout: PDF, email body, spreadsheet
- Validates prices, SKUs and stock before posting
- Exception queue with one-click approve
“We have data but no time to analyse it.”
Ask your data in plain English
An ask-your-data assistant (“which SKUs will run out before Diwali?”), demand forecasting with reorder suggestions, and analysis of reviews and return reasons — across your store, ERP and marketplaces.
- Answers with charts and the source numbers
- Forecasts and reorder suggestions by SKU
- Review and return-reason themes every week
“We want AI built on our own knowledge.”
AI and automation built around your business
Custom AI apps and assistants using OpenAI, Claude, Gemini or open-source models; knowledge bases over your documents (RAG); MCP servers so AI assistants can safely use your store and ERP data; and end-to-end workflow automation with n8n or custom code.
- Internal assistants for sales, support and ops teams
- Secure connectors with permissions and audit logs
- Automation across email, ERP, CRM and spreadsheets
AI you can trust with your business
From first call to AI in production
Free AI readiness call
30 minutes on your goals, systems and data.
Written plan
Three quick wins, with costs and timelines.
2–4 week pilot
One use case, live on your real data.
Measure
Results compared against a clear baseline.
Roll out & monitor
Full launch, monitoring and monthly tuning.
AI that's already working
Under the hood, for your IT team
Everything is documented and handed over. You own the code, prompts and connectors.
Models & hosting
OpenAI, Anthropic Claude, Google Gemini or open-source models (Llama, Mistral), chosen per task for quality, speed and cost. Hosted in your cloud account or ours, with regional data residency where needed.
Retrieval (RAG) & knowledge
Your catalog, policies and documents are indexed in a vector database and refreshed automatically, so answers always cite current information.
Guardrails & evaluation
PII masking, allowed-action lists, confidence thresholds with human hand-off, and a test set of your real questions that runs before every release.
Integrations & MCP
Connectors to Shopify, Magento, WooCommerce, Wix, ERPs, helpdesks and carriers through their official APIs, plus MCP servers so approved AI assistants can use your data safely.
Monitoring & cost control
Dashboards for accuracy, hand-off rate, latency and spend per conversation, with budget alerts and a monthly report.
AI questions, straight answers
Will AI replace my team?
No. It takes the repetitive work — order status, data entry, first drafts — so your team can focus on exceptions, customers and growth.
Is my customer data safe?
Yes. Personal data is masked before it reaches a model, your data is never used to train public models, and every action is logged.
What if the AI gives a wrong answer?
We test accuracy on your real questions before launch, limit what the AI can do on its own, and route low-confidence cases to a person. Mistakes are reviewed weekly and fixed.
Which AI model do you use?
Whichever fits the task best — OpenAI, Claude, Gemini or open-source. You're never locked in; we can switch models without rebuilding.
Are there running costs for AI?
AI models have small usage-based running costs. We estimate them in your quote and show them in a monthly report.
What is agentic commerce and do I need it now?
It's shoppers buying directly inside AI assistants like ChatGPT and Google AI Mode. If those shoppers matter to you, preparing your product data now is low-cost and puts you ahead of competitors.
Can you add AI to my existing store without rebuilding it?
Yes. We connect AI to your current Shopify, Magento, WooCommerce or Wix store and the systems behind it.